Apple has recently launched its much-anticipated iPhone 16 series, which includes four models: the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max. The new lineup was officially unveiled with pre-orders starting on September 13, while sales are set to begin on September 20. As expected, the launch has generated significant excitement among Apple enthusiasts worldwide.

Alongside introducing the latest iPhones, Apple has also reduced the prices of its previous models, including the iPhone 15, iPhone 15 Plus, iPhone 14, and iPhone 14 Plus. The price drop, reportedly amounting to Rs 10,000, aims to make these older models more appealing to customers who may not be looking to invest in the newest devices.

To ensure that recent buyers of the iPhone 15 and iPhone 14 series do not feel disadvantaged by the sudden price reduction, Apple has expanded its “Price Protection Policy.” Under this policy, customers who purchased an iPhone 15 or iPhone 14 model shortly before the price drop can request a refund or store credit for the price difference. This initiative is intended to offer fairness and reassurance to those who bought an iPhone just before the prices were reduced.

According to a report from The Times of India (TOI), the policy applies specifically to customers who bought an eligible iPhone within 14 days of the price reduction announcement. Those who qualify can either visit an Apple Store or contact Apple’s customer support at 000800 040 1966 to claim their refund or credit. However, customers must provide their original purchase receipt to verify their eligibility.

It is important to note that Apple has placed certain restrictions on this policy. The refund or credit applies only to purchases made within the specified 14-day period and does not cover special sales events or temporary promotional discounts. Additionally, Apple has limited the number of eligible devices per customer, allowing refunds for a maximum of 10 units per transaction. This measure is likely intended to prevent bulk buyers or resellers from exploiting the policy.

The expansion of the Price Protection Policy reflects Apple’s commitment to customer satisfaction. It acknowledges the frustration that can arise when a product’s price drops shortly after purchase and offers a fair solution for recent buyers. By allowing eligible customers to receive a refund or store credit, Apple ensures that they feel valued and treated fairly.

For customers who recently purchased an iPhone 15 or iPhone 14 model, this policy provides an opportunity to recover some of their spending. Those who wish to take advantage of the offer should act promptly, as the refund request must be made within the given timeframe and requires proof of purchase.

Overall, Apple’s move to extend its Price Protection Policy is a welcome step for consumers. It not only builds trust among Apple users but also reinforces the company’s reputation for prioritizing customer satisfaction. As the iPhone 16 series makes its way into the market, this policy ensures that even those who opted for the previous models can feel secure in their purchase decisions. With clear guidelines and a straightforward process for claiming refunds, Apple’s approach provides a balanced and fair solution for its customers.